Practice Manager

Posted: 10/29/2023

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Job Overview

The Practice Manager will create and maintain a pleasant work environment, ensuring a high level of organizational effectiveness, communication, and safety. Manage day-to-day office operations, including managing staff, facilities, and financial goals of the practice by implementing and maintaining fundamental systems to effectively reach practice goals.

Essential Functions:

  • Maintain a high level of customer service at all times to patients, colleagues, and referring doctors.

  • Ensure the delivery of quality dental care to patients.

  • Run and analyze management reports as needed.

  • Continuously assess the schedule ensuring optimum patient flow.

  • Organize and oversee supply purchases, equipment upgrades and operations expense.

  • Respond to patient, clinical, and operational concerns timely and effectively.

  • Support and achieve business goals, revenue, and profitability objectives through a respectful, forward thinking, and motivational style.

  • Organize and lead staff meetings.

  • Review, approve and submit timecards for payroll bimonthly.

  • Participate in recruitment and interviews for open positions within the office.

  • Partner with clinical providers to ensure comprehensive patient care through morning huddles, team meetings, etc.

  • Train, develop, and manage staff to meet performance standards.

  • Determine staff schedules and ensure operational standards are met.

  • Be a leader in the practice by being accessible, responsive, diplomatic, while delegating duties to the team with practice efficiency in mind.

  • Ensure that the work environment is HIPAA compliant.

Requirements (Education, Certifications, Knowledge, Skills, and Abilities):

  • High school diploma or equivalent required

  • 2+ years of experience in dental/medical office setting

  • Previous experience in management preferred

  • Ability to remain calm under pressure

  • Strong leadership skills

  • Excellent time management and organizational skills

  • Strong customer service skills

  • Valid driver's license and active car insurance

  • Experience with Microsoft Word, Outlook and Excel


  • Medical, Dental, Vison, Life insurance, short term Disability

  • Paid Time Off and Holidays

  • 401K with Company Match